Author: Royal College of General Practitioners
Resource Type: Report
Publishing body: Royal college
The RCGP Bright Ideas Programme provides a platform for innovative ideas to be shared to encourage GPs and primary care professionals to try new ideas which reduce workload and increase efficiencies within GP practices.
The College recently recognised Dr Sue Goodfellow from West Quay Medical Centre in Barry, Wales with a Bright Ideas Award for her work to improve patient services through co-production with patients at her practice.
Her “Bright Idea” was several fold, none of which on their own are particularly revolutionary, but together became bigger than the sum of its parts. This resource highlights some of the little things her practice implemented to improve patients services with a very different skill mix of staff.