Author: NHS England
Resource Type: Case study
Categories: Communities and social prescribing, Integrated care and social care
Publishing body: NHS
This case study focuses on improving dementia care through care navigation and social prescribing.
Practice nurses at Oxford Terrace and Rawling Road medical group in Gateshead played a pivotal role in setting up an innovative Primary Care navigator role to help support the needs of patients and carers living with dementia.
This is new way of working, in which healthcare assistants (HCAs) are leading changes in practice to deliver a range of positive outcomes for both patients and carers, including increased access to health and social care services, improved dementia screening, individualised care plans and social prescribing.