Access all of the latest knowledge and learning from across our network.

Please note that we are actively building our resource library.
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For Joe receiving a Personal Health Budget and working with Thurrock mental health services meant access to music tuition, a boost in confidence and feeling more relaxed. Read more

This guideline describes good patient experience for babies, children and young people, and makes recommendations on how it can be delivered. Read more

This guideline covers the components of a good patient experience. It aims to make sure that all adults using NHS services have the best possible experience of care. Read more

Get Yourself Active is a programme led by Disability Rights UK and funded by Sport England. This pack offers practical help, tips and advice that can be used to support people with disabilities and long term conditions to participate more in sport and physical activity. Read more

Working with British Red Cross, Healthwatch published this report which drew on the experiences of nearly 600 people who left hospital during the pandemic. The feedback has been shared with the Government to help them understand how the hospital ‘discharge to assess’ model worked in reality. Read more

This report from the British Heart Foundation explores the disruption caused to cardiovascular care by the Covid pandemic and what needs to be done to ensure that heart patients have access to the care and support they need to stay well. Read more

This report, produced by the Health Foundation's COVID-19 impact inquiry, is a comprehensive review of the factors that fuelled the UK’s COVID-19 death toll.  Read more

This report, commissioned by The Richmond Group of Charities Taskforce on Multiple Conditions, identifies a series of key questions and opportunities for change through stories of lived experience and is designed to support the plans and actions of people delivering health and care services alongside others who can make a Read more

The waiting list for elective treatment in the NHS in England has reached an unprecedented level. A new report published by Policy Exchange sets out a proposal for reform. Read more

Picker and The King’s Fund have worked with NHS England and NHS Improvement on how ICSs can listen to and learn from people and communities. This practical guide is for partners working in these systems, with ideas on how they might go about this. Read more

New technologies in the fields of automation, artificial intelligence (AI), robotics and communications are creating a range of opportunities to improve health care, from diagnostics to remote monitoring. But what does this mean for person-centred care? Read more

During the pandemic, National Voices and The Centre for Mental Health spoke with people living with long-term conditions, their family members and the healthcare professionals who work with them, to understand the relationships between having a long-term illness and people’s emotional and mental wellbeing. Read more